Subject: Ticket Assigned - Conversation with Popping Globe
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Feb 2020 04:33:47 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Popping Globe Popping Globe                    Hey           08:14 AM, 25th Feb                     Popping Globe                    6464466870           08:14 AM, 25th Feb                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           08:14 AM, 25th Feb                     Popping Globe                    Hi, I asked for my order to be cancelled 4 days ago since it was more than two weeks and it wasn’t even shipped, and now it is taking more than 4 days to be cancelled, can you tell me why is it taking so long for everything?           08:16 AM, 25th Feb                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:18 AM, 25th Feb                   Fauzan                   Thank you for holding up            08:22 AM, 25th Feb                   Fauzan                   We sincerely apologize for the inconvenience           08:22 AM, 25th Feb                   Fauzan                   as we can see due to some tech issue the cancellation is not processed yet           08:23 AM, 25th Feb                   Fauzan                   However i will raise a request to our relevant team to cancel the order as soon as possible and refund the amount           08:24 AM, 25th Feb                     Popping Globe                    Is there a way I can speak to someone who can get this done immediately?           08:24 AM, 25th Feb                   Fauzan                   please allow us 2 to 4 days to solve this issue           08:27 AM, 25th Feb                   Fauzan                   Is there anything else I can help you with?            08:30 AM, 25th Feb                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           08:31 AM, 25th Feb                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           08:33 AM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/481936