Subject: RE: order information required 6466964283
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>
Date: Tue, 25 Feb 2020 04:32:57 +0000

Hi Shakeeb,

Payment details and customer details is matching.

In this case customer can refuse the order to be return and refund will process.

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, February 24, 2020 9:44 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>
Subject: Re: order information required 6466964283

External email sender, please take precaution.
Hi Team,

Order ID : 6466964283
Contact NO : +966553315222
Problem statement : customer contacted us and told that he did not place the order mentioned above, somebody else did and and put his NO
Please advise us what to do in this case.

Regards
Shakeeb

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 24 February, 2020 19:10:53
Subject: order information required

Hi team,

With reference to order no 6466964283

the customer receive a confirmation message to his NO and claimed he is not the one how placed the order .

Regards,
Ezzaldeen

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