Subject: Re: [## 582849 ##] Re: Late delivery: Case id - 461774 Order Number: 8369759497
From: Manish Kumar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 24 Feb 2020 20:51:43 -0700 (MST)

Hi Team, 

Kindly update us as the below order has not been delivered yet. 

From: "Customer Support" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "kwi customersupport" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "manish kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 22 February, 2020 12:06:38 
Subject: Re:[## 582849 ##] Re: Late delivery: Case id - 461774 Order Number: 8369759497 

Dear Team, 

Kindly note that the below email well noted , we will schedule it accordingly. 

Best Regards, 

Customer Support Team 

Tel. +965 1881881 

“One Posta For An Outstanding Delivery Experience” 

---- On Thu, 20 Feb 2020 17:15:30 +0200 "Seeta Seeta"< [ mailto:[email-masked] | [email-masked] ] > wrote ---- 
Hi Team, 

Could you please arrange the delivery for below order on priority basis, 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 20, 2020 3:09:20 PM 
Subject: Late delivery: Case id - 461774 Order Number: 8369759497 

Hi Team, 

We request you to please help us to deliver the below order as after escalation we are receiving the same response that shipment has been refused by the customer however the customer is still chasing us for the delivery. 

The customer has updated his contact number as +96560350584. Please contact the customer and arrange the delivery again. 

Problem statement - Late delivery 

Case id - 461774 
Order Number: 8369759497 
Order Created: Feb 9, 2020 
AWB - 100040556810 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish