Subject: Re: order information required 6466964283
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>
Date: Mon, 24 Feb 2020 10:43:48 -0700 (MST)

Hi Team, 

Order ID : 6466964283 
Contact NO : +966553315222 
Problem statement : customer contacted us and told that he did not place the order mentioned above, somebody else did and and put his NO 
Please advise us what to do in this case. 

Regards 
Shakeeb 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 24 February, 2020 19:10:53 
Subject: order information required 

Hi team, 

With reference to order no 6466964283 

the customer receive a confirmation message to his NO and claimed he is not the one how placed the order . 

Regards, 
Ezzaldeen