Subject: Re: Refund issue, SADAD // 6456356190
From: Shakeeb Arsalan <[email-masked]>
To: M Ataullah <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 24 Feb 2020 03:47:01 -0700 (MST)

Hi Ataullah, 

Please ask the customer to share his bank details 

From: "M Ataullah" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 22 February, 2020 10:08:29 
Subject: Re: Refund issue, SADAD // 6456356190 

Hi Team, 

kindly note the transaction ID: P1000000000004514048 
Regards 
Ataullah 

From: "M Ataullah" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 22 February, 2020 10:05:55 
Subject: Re: Refund issue, SADAD // 6456356190 

Hi Team, 

kindly note the transaction ID: P1000000000004514048 
Regards 
Ataullah 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "M Ataullah" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 21 February, 2020 08:35:41 
Subject: Re: Refund issue, SADAD // 6456356190 

Hi Ataullah, 

Kindly ask the customer to share the bank details. 

Account Holder's Name: 
Bank Name: 
Branch Name: 
Account Number: 
IBAN: 

Regards, 
Fauzan 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 21 February, 2020 07:48:28 
Subject: Refund issue, SADAD // 6456356190 

Hi Team, 

Problem Statement; Refund issue, SADAD 

Order ID; 6456356190, 
Assistance required; Need to check REFUND_FOLLOW_ON, 

The order has been canceled on validation, as per hybris the refund has been followed on, but I see some communication problem in authorization, and the customer is complaining he did not get the refund, 
kindly check and tell me which account the refund initiated in, 

Regards' 
Ataullah