Subject: Re: 6463085894
From: Apoorv Joshi <[email-masked]>
To: Mohammad Musaed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 23 Feb 2020 18:48:19 -0700 (MST)

Tawfik, 

In this case item has already been collected from the customer. Home delivery team is asking for RMA. Please create RMA for "mattress" only without tracking and share it with them. Once they confirm processing the RMA inform the customer and close this case. 

Regards, 
Apoorv 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, February 23, 2020 1:47:23 PM 
Subject: 6463085894 

Problem Statement: Return (Wrong size has been delivered) 

Order Date : 29/1/2020 

Order ID: 6463085894 
Tracking ID : 00000080006231787 
Assistance Required: Required return 

Issue Description: customer order this mattress but it is doesn't fit to the bed, please contact the customer and arrange the return. 

Regards, 
​Ammar.