Subject: Re: Late Shipping(9768662252)
From: Bsu Wml <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Sachin Maheshwari <[email-masked]>
Date: Mon, 24 Feb 2020 01:45:35 +0000

below is the tracking ID

________________________________
From: Apoorv Joshi <[email-masked]>
Sent: 24 February 2020 05:13
To: Bsu Wml <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Fwd: Late Shipping(9768662252)

External email sender, please take precaution.

Hi Team,

With reference to order number: 9768662252

Kindly confirm if this order has been shipped out. If so, please share the AWB under which this has been shipped out. Order was placed on Jan 28, 2020 and the status is still ready to ship. Customer is chasing for her order.

Please assist in closing this case on priority. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Cc: "Seeta Seeta" <[email-masked]>
Sent: Sunday, February 23, 2020 9:39:15 PM
Subject: Late Shipping(9768662252)

Hi Team,

Problem Statement:  Late Shipping

Order Date: ​28 Jan 2020

Order ID: ​9768662252

Tracking ID: 976866225210010001

Assistance Required: Need Urgent Delivery

Issue Description: The customer placed an order on 28 Jan 2020 and till now she has not received the order. As per the hybris, the order status is ready to be shipped.

The customer is chasing us for his/her order so we request you to expedite the delivery date.

Regards,
Abhishek Borgaonkar

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