Subject: Fwd: Order delivered Partially: Case id - 458434 Order Number: 6464912337
From: Apoorv Joshi <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, [email-masked]
Cc: [email-masked], escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 23 Feb 2020 16:26:58 -0700 (MST)

Hi Team, 

With reference to the order number: 6464912337 

Following items in this order are still not shipped out: 
1. 161611386 - - Lace-Up Booties with Pull Tabs 
2. 161918083 - - Printed T-shirt with Round Neck and Long Sleeves 
3. 161923164 - - Textured Jog Pants with Elasticated Drawstring Waist 

Kindly advise if the remaining items are going to be shipped out, if so, please arrange for a delivery with customer on priority. If not, please cancel these items from WMS/OMS so a refund for the same can be processed. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, February 23, 2020 8:20:18 AM 
Subject: Order delivered Partially: Case id - 458434 Order Number: 6464912337 

Hi Team, 

We request you to please help us with the below issue. Kindly also note that partial cancellation is not available for the below items. 

Problem statement: Partially order shipped (3 items not shipped from the warehouse) 

Case id - 458434 
Order Number: 6464912337 
Order Created: Feb 10, 2020 

Assistance required: Urgent delivery of the remaining items. 
Items not delivered: 
1. 161611386 - - Lace-Up Booties with Pull Tabs 
2. 161918083 - - Printed T-shirt with Round Neck and Long Sleeves 
3. 161923164 - - Textured Jog Pants with Elasticated Drawstring Waist 

The customer has reported to us that he has placed the above order for 7 items and received only 4 items. 

As per the consignment status, we have shipped only 4 items. 

We request you to please do the needful help. 

Regards, 
Manish