Subject: Re:[## 584121 ##] Re: Delay collection: Order ID: 8370109583 case id - 469108
From: Customer Support <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: <[email-masked]>, "shakeeb arsalan" <[email-masked]>, "fauzan ahmad, musalman" <[email-masked]>, "apoorv joshi" <[email-masked]>, "manish kumar" <[email-masked]>
Date: Sun, 23 Feb 2020 05:53:26 -0800

Dear Team,

Kindly note that the below already has been collected under KWI2020/7555, And  will be send to your end. 

 

Best Regards,

Customer Support Team

 

Tel.   +965     1881881

“One Posta For An Outstanding Delivery Experience”

 

 

 > ---- On  Sun, 23 Feb 2020 15:29:49 +0200 "Seeta Seeta"<[email-masked]>  wrote ---- 
 > 
 > Hi Team,
 > 
 > 
 > 
 > Can you please arrange a collection for Tracking ID: KWI2020/4976 in priority basis.
 > 
 > 
 > 
 > Waiting for your response.
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 > 
 > 
 > 
 > 
 > Thanks & Regards,
 > 
 > Seeta Kunwar
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 > 
 > From: "Manish Kumar" <[email-masked]>
 > 
 > To: "Seeta Seeta" <[email-masked]>
 > 
 > Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
 > 
 > Sent: Sunday, February 23, 2020 3:51:45 PM
 > 
 > Subject: Delay collection:  Order ID: 8370109583 case id - 469108
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 > 
 > 
 > 
 > Hi Team,
 > 
 > 
 > 
 > We request you to please arrange the collection again for the below order.
 > 
 > 
 > 
 > Kindly also note that the last update from the Postaplus team we have received is "Kindly note that the below pickup has been closed with no response from the customer."
 > 
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 > 
 > Problem Statement: What is the issue (Late Collection) Courier Team
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 > 
 > 
 > Order Date: Feb 13, 2020
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 > Order ID: 8370109583
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 > Tracking ID: KWI2020/4976
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 > 
 > 
 > Assistance Required: Need Urgent Collection
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 > 
 > 
 > Issue Description: The return request was created on 2/16/2020 and till now the item has not collected from the customer so kindly arrange the collection on a priority basis.
 > 
 > 
 > 
 > Regards,
 > 
 > Manish
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 >