Subject: Re:[## 584109 ##] Re: Late Collection//8368237718
From: Customer Support <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: <[email-masked]>, "apoorv joshi" <[email-masked]>, "shakeeb arsalan" <[email-masked]>, "fauzan ahmad, musalman" <[email-masked]>, "nitesh singh" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Date: Sun, 23 Feb 2020 05:27:08 -0800

Dear Team,

Kindly note that the below email well noted ,we will do the needful.

 

Best Regards,

Customer Support Team

 

Tel.   +965     1881881

“One Posta For An Outstanding Delivery Experience”

 

 

 > ---- On  Sun, 23 Feb 2020 15:15:40 +0200 "Seeta Seeta"<[email-masked]>  wrote ---- 
 > 
 > Hi Team,
 > 
 > 
 > 
 > Could you please arrange the collection for Tracking ID: KWI2019/142327 on priority basis.
 > 
 > 
 > 
 > 
 > 
 > 
 > 
 > Thanks & Regards,
 > 
 > Seeta Kunwar
 > 
 > 
 > 
 > 
 > 
 > 
 > 
 > From: "Nitesh Singh" <[email-masked]>
 > 
 > To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
 > 
 > Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
 > 
 > Sent: Sunday, February 23, 2020 3:58:36 PM
 > 
 > Subject: Late Collection//8368237718
 > 
 > 
 > 
 > 
 > Hi Team,
 > 
 > 
 > 
 > With reference to order number: 8368237718,  The return request was created on 1/30/20 and till now the item has not collected from the customer. We have escalated to courier team multiple times, however no response received. We are also unable to track the status of the collection.
 > 
 > 
 > 
 > Order Date : Jan 23, 2020
 > 
 > Tracking ID: KWI2019/142327
 > 
 > 
 > 
 > Kindly look into this issue and do the needful.
 > 
 > 
 > 
 > Regards,
 > 
 > Nitesh
 > 
 > 
 > 
 > 
 > 
 > 
 > 
 >