Subject: RE: Order delay and team decided to refund / 9769382223
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 23 Feb 2020 10:25:42 +0000

Order lost and refund done

From: Seeta Seeta <[email-masked]>
Sent: Saturday, February 22, 2020 5:21 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Rehan Khan <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Order delay and team decided to refund / 9769382223

External email sender, please take precaution.
Hi Mahmoud,

Can you please assist us in below case as you are already working on it.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 22, 2020 2:21:42 PM
Subject: Order delay and team decided to refund / 9769382223

Hi Team,

Customer has placed his order on Feb 5, 2020 but his order was delay so we escalated to warehouse and as per the warehouse information we've escalated to store.
We were just working on that case so Jessie mam merge their ticket in our ticket and they were also working on the same case.

They decided to refund the amount of this order.

Order number - 9769382223
Ticket number - 455536

So please inform us about the refund and do the needful.

We are looking forward to hearing from you.

Regards
Rehan

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