Subject: RE: Assistance': Case id - 427244, Order Number: 6461044603
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Sachin Maheshwari <[email-masked]>, Bswh Rydecom <[email-masked]>, Salik Khan <[email-masked]>, Parvez Khan <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Suvadeep Saha <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 23 Feb 2020 04:30:24 +0000

https://landmark.atlassian.net/browse/REL-85167

From: Sachin Maheshwari <[email-masked]>
Sent: Saturday, February 22, 2020 10:37 AM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Bswh Rydecom <[email-masked]>; Salik Khan <[email-masked]>; Parvez Khan <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Suvadeep Saha <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Assistance': Case id - 427244, Order Number: 6461044603

Hi @Mahmoud Emadeldin Mahmoud   Elsayed<mailto:[email-masked]>,

If you are net getting response from DC team, pls mark it cancel.

Regards
Sachin
04-5175412

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 19, 2020 2:50 PM
To: Bswh Rydecom <[email-masked]<mailto:[email-masked]>>; Salik Khan <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Assistance': Case id - 427244, Order Number: 6461044603

Hi @Sachin Maheshwari<mailto:[email-masked]>

Please assist with below.

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 19, 2020 9:23 AM
To: Bswh Rydecom <[email-masked]<mailto:[email-masked]>>; Salik Khan <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Assistance': Case id - 427244, Order Number: 6461044603
Importance: High

Dears,

Please check and advise if ECRDC00000124436 ready for dispatch

Mahmoud

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 19, 2020 4:27 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Assistance': Case id - 427244, Order Number: 6461044603

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case. We are receiving no replies in this case from the concerned teams.Thank you for your help!

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 18, 2020 8:00:35 AM
Subject: Assistance': Case id - 427244, Order Number: 6461044603

Any update on the below request?

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 12 February, 2020 17:09:49
Subject: Assistance': Case id - 427244, Order Number: 6461044603

Hi Team,

In below case there is no consignment details in hybris, so we request you to check from your end whether the order has already shipped or not. If no then expedite the delivery time as customer is chasing us for his order.

Waiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 12, 2020 12:29:57 PM
Subject: Assistance': Case id - 427244, Order Number: 6461044603

Hi Team,

Please assist us to resolve the below issue.

Problem statement: Delay in delivery to the store

Case id - 427244
Order Number: 6461044603
Order Created: Jan 14, 2020
Order Delivery Mode: Store pickup
Store: Babyshop21138

Assistance required: Urgent delivery to the store

Kindly note that the above order is still not shipped from the warehouse to the store and also there is no consignment created yet.

Kindly expedite the process so that it could be ready for pickup as soon as possible.

Regards,
Manish

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