Subject: Re: Delay in collection: Case id - 453392 Order Order ID: 9767015200
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 22 Feb 2020 20:06:55 -0700 (MST)

Any update on the below collection? 

From: "Tanveer Sawant" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "ALL DXB DOM - Banks e-Commerce" <[email-masked]>, "Shahazad Kallittavalappil" <[email-masked]>, "Vijesh Chirakkal" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shirin Suseelan" <[email-masked]>, "Muhammed Thayal" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Sunday, 16 February, 2020 12:05:25 
Subject: RE: Delay in collection: Case id - 453392 Order Order ID: 9767015200 

Dear 

Noted 

Regards, 

Tanveer Sawant 

045031670 

EXT-1670 

Aramex International LLC 

From: Jessie Caparas <[email-masked]> 
Sent: Sunday, February 16, 2020 9:56 AM 
To: Tanveer Sawant <[email-masked]>; Shakeeb Arsalan <[email-masked]>; ALL DXB DOM - Banks e-Commerce <[email-masked]>; Shahazad Kallittavalappil <[email-masked]>; Vijesh Chirakkal <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>; Shirin Suseelan <[email-masked]>; [email-masked]; Escalations Dxbteam <[email-masked]> 
Subject: RE: Delay in collection: Case id - 453392 Order Order ID: 9767015200 
Importance: High 

Pick up reference is B16FC0F 

From: Jessie Caparas 
Sent: Sunday, February 16, 2020 9:52 AM 
To: Tanveer Sawant < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; ALL DXB DOM - Banks e-Commerce < [ mailto:[email-masked] | [email-masked] ] >; Shahazad Kallittavalappil < [ mailto:[email-masked] | [email-masked] ] >; Vijesh Chirakkal < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Shirin Suseelan < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] ; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Delay in collection: Case id - 453392 Order Order ID: 9767015200 
Importance: High 

Hi Tanveer, 

New tracking ID is 45494223095 

From: Tanveer Sawant < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 16, 2020 8:50 AM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; ALL DXB DOM - Banks e-Commerce < [ mailto:[email-masked] | [email-masked] ] >; Shahazad Kallittavalappil < [ mailto:[email-masked] | [email-masked] ] >; Vijesh Chirakkal < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Shirin Suseelan < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] ; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Delay in collection: Case id - 453392 Order Order ID: 9767015200 

External email sender, please take precaution. 

Dear 

Share valid Aramex AWB# 

Regards, 

Tanveer Sawant 

045031670 

EXT-1670 

Aramex International LLC 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 15, 2020 10:07 PM 
To: ALL DXB DOM - Banks e-Commerce < [ mailto:[email-masked] | [email-masked] ] >; Shahazad Kallittavalappil < [ mailto:[email-masked] | [email-masked] ] >; Vijesh Chirakkal < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Shirin Suseelan < [ mailto:[email-masked] | [email-masked] ] >; Tanveer Sawant < [ mailto:[email-masked] | [email-masked] ] >; [ mailto:[email-masked] | [email-masked] ] ; [ mailto:[email-masked] | 
[email-masked] ] 
Subject: Re: Delay in collection: Case id - 453392 Order Order ID: 9767015200 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

Kindly assist with the following concern. 

Regards 
Shakeeb 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 15 February, 2020 15:33:26 
Subject: Delay in collection: Case id - 453392 Order Order ID: 9767015200 

Hi Team, 

Kindly assist us with the below collection. 

We have checked with the customer and he has reported to us that he has not received any call on his contact number (0505828514). 

We request you to please call on the above contact number and arrange the collection on a priority. 

Kindly note that it's been more than 25 days since the return request was created and also note that as per tracking no action has been taken after 18 Jan 2020. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 453392 

Order Date: Jan 11, 2020 

Order ID: 9767015200 

Tracking ID: 492366990; A185456 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 1/16/2020 and till now the item has not collected from the customer. 

Regards, 

Manish 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ]