Subject: Assistance required: Case id - 466330 Order Number: 9770309899
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 22 Feb 2020 19:21:01 -0700 (MST)

Hi Team, 

We request you to please help us to resolve the below issue. 

Problem statement: Order not collected as per customer 

Case id - 466330 
Order Number: 9770309899 
Order Created: Feb 15, 2020 
Order Delivery Mode: Store pickup 
Store: Splash30147 

Assistance required: Please provide the proof of collection 

The customer has reported to us that he has not collected the order however as per the order status it's already collected on 2/17/2020. 

Kindly look into the issue and resolve it on a priority. 

Regards, 
Manish