Subject: Partial Order Sent - 6464925545
From: Apoorv Joshi <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Mushir Khan <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Musaed <[email-masked]>
Date: Sat, 22 Feb 2020 13:33:22 -0700 (MST)

Hi Team, 

With reference to the order number: 6464925545 
Item ID: 161758701 - - Moulded Decorative Bowl - 32x32x19 cms 

Customer placed an order for the above item and the selected quantity was 11 however, as per the consignment details we have only sent 3. Please advise when the remaining 8 quantities will be shipped. 

Please ship them out on priority and arrange a delivery with customer. Customer is chasing for the remaining items. Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, February 22, 2020 5:03:38 PM 

Hi Team, 

Problem Statement: Late Shipping 

Order Date: 29-Nov-2019 

Order ID: 6464925545 
Tracking ID: S000520224299 
Product ID: - 161758701 - - Moulded Decorative Bowl - 32x32x19 cms - (Qty11) 

Assistance Required: Need Urgent shipping 

Issue Description: Customer placed order on Feb 10, 2020, he ordered 11 quantity of this product:161758701 but he only received 3, Can you please confirm why the other quantity not shipped 

The customer is chasing us for his order so we request you to expedite the shipping date and update us 

Regards, 
Ammar Ali