Subject: Customer did not receive the order.// 6463224030
From: Bsj Nf <[email-masked]>
To: Seeta Seeta <[email-masked]>, IranBudhathoki <[email-masked]>, Navaz Nt <[email-masked]>, Hcwh Taif <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Escalations Dxbteam <[email-masked]>, Moosa Yusuf <[email-masked]>, Umapathi Venkatachalam <[email-masked]>, Mohammed Shahwaz Ahmed <[email-masked]>
Date: Sat, 22 Feb 2020 14:07:38 +0000

Hi
@Hcwh Taif<mailto:[email-masked]>-Sumon
Please check the below order status has closed but customer complaint he did not received the item. So kindly check the order trip sheet and discussed with customer and update our support team asap.

Best Regards,
HARUN
Babyshop GDMS Operation
Jeddah-2113
Mob-0544358297
From: Seeta Seeta
Sent: Saturday, February 22, 2020 4:54 PM
To: IranBudhathoki <[email-masked]>; Bsj Nf <[email-masked]>; Navaz Nt <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Customer did not receive the order.// 6463224030
Importance: High

External email sender, please take precaution.
Hi Team,

With the reference to order number: 6463224030, the order was delivered to the customer under tracking number:00000080006232263. However, customer is claiming that he has not received his order.

So we request you to check this concern from your end and assist us to close this case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 22, 2020 4:00:32 PM
Subject: Customer did not receive the order.// 6463224030

Hi Team,

Problem Statement: Customer did not receive the order.
Order Date : Jan 30, 2020
Delivery Date: 03/02/2020

Order ID: 6463224030
Tracking ID: 00000080006232263
Assistance Required: PROOF OF DELIVERY

Issue Description: It is WWD ITEM ,As per the Hybris the order is delivered from our side on 03/02/2020 but the customer is denying to receive the order so we request you to assist us to resolve the case.

Regards,
Shafeeque

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