Subject: Re: Customer did not receive the order.// 6463224030
From: Seeta Seeta <[email-masked]>
To: IranBudhathoki <[email-masked]>, [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 22 Feb 2020 06:53:46 -0700 (MST)

Hi Team, 

With the reference to order number: 6463224030, the order was delivered to the customer under tracking number:00000080006232263. However, customer is claiming that he has not received his order. 

So we request you to check this concern from your end and assist us to close this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, February 22, 2020 4:00:32 PM 
Subject: Customer did not receive the order.// 6463224030 

Hi Team, 

Problem Statement: Customer did not receive the order. 
Order Date : Jan 30, 2020 
Delivery Date: 03/02/2020 

Order ID: 6463224030 
Tracking ID: 00000080006232263 
Assistance Required: PROOF OF DELIVERY 

Issue Description: It is WWD ITEM ,As per the Hybris the order is delivered from our side on 03/02/2020 but the customer is denying to receive the order so we request you to assist us to resolve the case. 

Regards, 
Shafeeque