Subject: RE: Late Shipping // 6462216273
From: Sagaya Suresh Kumar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 22 Feb 2020 09:43:49 +0000

Dear Team – Please find this attachment and close this case.

Regards
Sagaya Suresh
+966 565165997
From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, February 22, 2020 12:15 PM
To: Sagaya Suresh Kumar <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping // 6462216273

External email sender, please take precaution.
Hi Team,
Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 22 February, 2020 09:39:37
Subject: Late Shipping // 6462216273

Hi Team,

Problem Statement: Late Shipping

Order Date: 22-Jan-2020

Order ID: 6462216273
Tracking ID: N/A
Assistance Required: Need Urgent Delivery

Issue Description: The customer placed an order on 22-Jan-2020, and till now she has not received the order. As per the hybris, the order status is ready to be shipped.

Customer is chasing us for his order so we request you to expedite the delivery,

Regards,
Ataullah

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: [#467659] - Conversation with Glossy Lantern
From: Sagaya Suresh Kumar <[email-masked]>
To: Centrepoint <[email-masked]>, Parvez Khan <[email-masked]>, Ksaconloc Ops <[email-masked]>, "Riyadh Conloc. Outbound" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Suvadeep Saha <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Malik Ismail <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Sidhartha Bhimania <[email-masked]>
Date: Sat, 22 Feb 2020 09:39:05 +0000

Dear Team – Even operation team not able to find the shipment in Conloc area. So kindly consider this shipment lost in Transit from Warehouse End.

So Please apologies to customer about this issue and close this case !!

Regards

Sagaya Suresh

+966 565165997

From: Sagaya Suresh Kumar
Sent: Wednesday, February 19, 2020 6:53 PM
To: 'Centrepoint' <[email-masked]>; Parvez Khan <[email-masked]>; Ksaconloc Ops <[email-masked]>; Riyadh Conloc. Outbound <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Suvadeep Saha <[email-masked]>; [email-masked]' <[email-masked]>; [email-masked]' <[email-masked]>; Jessie Caparas <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Malik Ismail <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Subject: RE: [#467659] - Conversation with Glossy Lantern

Dear Team – Any update ?

Regards

Sagaya Suresh

+966 565165997

From: Sagaya Suresh Kumar
Sent: Tuesday, February 18, 2020 12:16 PM
To: 'Centrepoint' <[email-masked]<mailto:[email-masked]>>; Parvez Khan <[email-masked]<mailto:[email-masked]>>; Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>; Riyadh Conloc. Outbound <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#467659] - Conversation with Glossy Lantern

Dear Team – Order placed on 22nd Jan, item received and processed, but not dispatch from Conloc End.

Kindly revert on urgent!!

Regards

Sagaya Suresh

+966 565165997

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 18, 2020 11:01 AM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Cc: Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#467659] - Conversation with Glossy Lantern

External email sender, please take precaution.

Hi Team,

Problem Statement: Late Shipping

Order Date: 22-Jan-2020

Order ID: 6462216273

Tracking ID: N/A

Assistance Required: Need Urgent Delivery

Issue Description: The customer placed an order on 22-Jan-2020, and till now she has not received the order. As per the hybris, the order status is ready to be shipped.

Customer is chasing us for his order so we request you to expedite the delivery,

Regards,

Ataullah

467659:1125156