Subject: Re: Transaction done twice at store(442260)
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Fri, 21 Feb 2020 13:20:35 -0700 (MST)

Hi Team, 

Kindly assist in closing the below case on priority. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "aftab farooqi" <[email-masked]>, "Saad Alonaizi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]> 
Sent: Saturday, February 15, 2020 11:42:57 PM 
Subject: Re: Transaction done twice at store(442260) 

Hi Team, 

Kindly advise regarding the following concern, 

Regards 
Shakeeb 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 15 February, 2020 17:46:57 
Subject: Transaction done twice at store(442260) 

Hi Team, 

Customer is complaining that he went to the Baby shop Khafji Branch on Jan 28, 2020 and made a purchase for SAR 105.00. However, he was charge twice for the same transaction. 

Customer has shared the Invoice for the purchase and Screenshot of the statement for the transaction happened twice. 

Attaching the invoice and Bank statement provided by the customer. 

​Request you to please look into this and advise. Escalated twice to the store POC no response received yet. 

Thank you for your Help! 

Regards, 
Abhishek Borgaonkar