Subject: Re: App issue /// 449183
From: Shakeeb Arsalan <[email-masked]>
To: Shivani Rani <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 21 Feb 2020 07:30:37 -0700 (MST)

Hi 

ask the customer for screenshot, then raise Jira 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 20 February, 2020 17:49:04 
Subject: App issue /// 449183 

Hi Team, 

With reference to email: [email-masked] 

Customer reported to us that the max website is not loading and she has already used the different device and different network but still facing the same issue. 

We have already escalated to case to jira ( [ https://landmark.atlassian.net/browse/REL-83933 | REL-8393 ] ) team for more clarity but did not receive any response. 

Kindly check and update 

Regards, 
Shivani