Subject: RE: late shipping /// 9769799094
From: Splash Splashrdcecom <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shivani Rani <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 21 Feb 2020 08:49:32 +0000

Dear Support Team,

Below order is already handover to ConLoc.

Thank you and best regards

   Gobind Khatri

Splash E-com
  Dubai, UAE
Landline No 04 821 5833
https://www.splashfashions.com/ae/en

From: Fauzan Ahmad . Musalman [mailto:[email-masked]]
Sent: Friday, February 21, 2020 7:24 AM
To: [email-masked]; Splash Splashrdcecom <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shivani Rani <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: late shipping /// 9769799094

External email sender, please take precaution.
Hi Team,

Kindly assist us on below case.

Thank you for your help.

Regards,
Fauzam
________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 20 February, 2020 17:57:01
Subject: late shipping  /// 9769799094

Hi Team,

Ticket number:455419
Problem Statement: Late Shipping
Order Date : Feb 9, 2020
Order ID: 9769799094

Assistance Required: Need Urgent Shipping

Issue Description: Customer placed order on Feb 9 and till now she has not received the order. As per the hybris the order status is "READY_TO_SHIPPED"

We have already escalated this case to concern team twice but did not get any response.

Kindly check and update.

Thank you for your help!

Regards,
Shivani

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