Subject: Undelivered Mail Returned to Sender
From: [email-masked] (Mail Delivery System)
To: [email-masked]
Date: Thu, 20 Feb 2020 20:24:12 -0700 (MST)

This is the mail system at host mail.lsmindia.com.

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                   The mail system

<[email-masked]>: host
    landmarkgroup-com.mail.protection.outlook.com[104.47.10.36] said: 550 5.4.1
    Recipient address rejected: Access denied. AS(201806281)
    [DB5EUR03FT055.eop-EUR03.prod.protection.outlook.com] (in reply to RCPT TO
    command)

Subject: Re: late shipping /// 9769799094
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shivani Rani <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 20 Feb 2020 20:24:08 -0700 (MST)

Hi Team, 

Kindly assist us on below case. 

Thank you for your help. 

Regards, 
Fauzam 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 20 February, 2020 17:57:01 
Subject: late shipping /// 9769799094 

Hi Team, 

Ticket number:455419 
Problem Statement: Late Shipping 
Order Date : Feb 9, 2020 
Order ID: 9769799094 

Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on Feb 9 and till now she has not received the order. As per the hybris the order status is "READY_TO_SHIPPED" 

We have already escalated this case to concern team twice but did not get any response. 

Kindly check and update. 

Thank you for your help! 

Regards, 
Shivani