Subject: Item Exchange / 6465443747
From: Seeta Seeta <[email-masked]>
To: Rehan Khan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 20 Feb 2020 08:11:48 -0700 (MST)

Hi Rehan, 

Please create a return for the damaged item and inform the customer about it. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, February 20, 2020 12:02:53 PM 
Subject: Item Exchange / 6465443747 

Hi Team, 

Customer has placed her order for 5 items and 2 item was damage so store did not exchange the items and returned them. 
Customer again found 1 damage spoon in her item so she wants to exchange the item. She asked in first that ''what is really your policy why you can not replace it? 

Please do the needful. 

Order number - 6465443747 
Ticket number - 465862 
Store ID - Centrepoint21050 
Concept - Lifestyle 

We are looking forward to hearing from you. 

Regards 
Rehan