Subject: RE: WWD Return - 6464769295
From: Sachin Maheshwari <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Bsj Nf <[email-masked]>, IranBudhathoki <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 20 Feb 2020 13:13:08 +0000

@Escalations Dxbteam<mailto:[email-masked]>

Team, I have received many emails for this order return & none has complete details for the reason of return or any picture to give details or what is not right in description.

I will not be able to approve return without complete details.

Regards
Sachin
04-5175412

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, February 18, 2020 5:05 AM
To: Bsj Nf <[email-masked]>; IranBudhathoki <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: WWD Return - 6464769295

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6464769295
Item ID: 162124512 - - Joie Tourist Baby Stroller

Customer is complaining that she does not like the item and it is unsafe for her baby. The item is still in unused and packed condition. Kindly arrange for a collection with the customer.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 17, 2020 7:46:22 AM
Subject: WWD item is not like expected// 6464769295

​​
Hi Team,

Problem Statement: ​WWD item is not like expected,

Order Date: 09-Feb-2020

Order ID: 6464769295
Tracking ID: 00000080006257934
Item id 162124512,
Delivery Date; Feb 12, 2020
Assistance Required: Need to approval for return and refund,

Issue Description: The customer is complaining that the item is not like was expected and was written in the description, and not safe for the baby,
​The item is not used, kindly assist us ASAP,

Thanks & Regards,
Syed Ataullah

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