Subject: late shipping /// 9769799094
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 20 Feb 2020 05:27:01 -0700 (MST)

Hi Team, 

Ticket number:455419 
Problem Statement: Late Shipping 
Order Date : Feb 9, 2020 
Order ID: 9769799094 

Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on Feb 9 and till now she has not received the order. As per the hybris the order status is "READY_TO_SHIPPED" 

We have already escalated this case to concern team twice but did not get any response. 

Kindly check and update. 

Thank you for your help! 

Regards, 
Shivani