Subject: Item Exchange / 6465443747
From: Rehan Khan <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 19 Feb 2020 23:32:53 -0700 (MST)

Hi Team, 

Customer has placed her order for 5 items and 2 item was damage so store did not exchange the items and returned them. 
Customer again found 1 damage spoon in her item so she wants to exchange the item. She asked in first that ''what is really your policy why you can not replace it? 

Please do the needful. 

Order number - 6465443747 
Ticket number - 465862 
Store ID - Centrepoint21050 
Concept - Lifestyle 

We are looking forward to hearing from you. 

Regards 
Rehan