Subject: RE: Need refund for customer.
From: Ksaconloc Returns <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Date: Thu, 20 Feb 2020 05:39:37 +0000

Dear,
Please note still 1 item didn’t receive for this order.

Regards
Mohammad Ayaz

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, February 19, 2020 2:56 PM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Need refund for customer.

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Not Processed
Order Date : Dec 20, 2019
Order ID: 6457538439
Return Tracking ID: 45058762066
RMA : 23134051

Assistance Required: Need refund for customer.

Issue Description: As per aramex website the order has been returned to shipper on 15 Jan 2020 and till now the status on hybris is Submitted to warehouse
Kindly process the refund asap .

Regards,
Fauzan
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