Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 Feb 2020 04:19:47 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           08:09 AM, 20th Feb                   Bot                   Hi again!           08:09 AM, 20th Feb                     User                    I picked up my order last night           08:09 AM, 20th Feb                     User                    with my ID           08:09 AM, 20th Feb                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           08:10 AM, 20th Feb                     User                    Hello           08:10 AM, 20th Feb                     User                    I picked up my order last night with my ID           08:10 AM, 20th Feb                     User                    the person who handed it over said the order number you sent by sms cannot be put on their system           08:11 AM, 20th Feb                     User                    so now, in spite of picking it up, I am still getting sms reminders           08:11 AM, 20th Feb                   Fauzan                   we are really sorry for the inconvenience            08:12 AM, 20th Feb                   Fauzan                   can you please share the order number           08:12 AM, 20th Feb                     User                    hello?           08:13 AM, 20th Feb                   Fauzan                   can you please share the order number           08:13 AM, 20th Feb                     User                    9770639415           08:15 AM, 20th Feb                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           08:15 AM, 20th Feb                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:15 AM, 20th Feb                     User                    i shared the number above           08:15 AM, 20th Feb                     User                    can you see it?           08:15 AM, 20th Feb                   Fauzan                   Thank you for holding up            08:17 AM, 20th Feb                     User                    thanks           08:17 AM, 20th Feb                   Fauzan                   we have raise a request to our relevant team to update the order status as soon as possible .           08:17 AM, 20th Feb                     User                    thank you           08:18 AM, 20th Feb                   Fauzan                   Is there anything else I can help you with?            08:18 AM, 20th Feb                     User                    no, please just stop the notifications about the order. thanks a lot, have a nice day           08:19 AM, 20th Feb                   Fauzan                   we will do our best           08:19 AM, 20th Feb                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           08:19 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/471422