Subject: RE: C&C Delay - 6460087096
From: "Elvis V. Garcia" <[email-masked]>
To: Vinod Sharma <[email-masked]>, Maxwhryd Ecom <[email-masked]>
Cc: Max Alkhairmall <[email-masked]>, Seeta Seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Sumon Satish <[email-masked]>, ahmed samshuddin <Ahmed
Date: Wed, 19 Feb 2020 14:07:17 +0000

Dear @Maxwhryd Ecom<mailto:[email-masked]> Esaf,

As it was mentioned in the trail mail that item already dispatched to store on dated 09th Jan. 2019.

Kindly share the POD immediately.

Best Reg's,

Elvis Vargas Garcia
Mob. #: +966 54 436 3899, Ext: 2004
From: Vinod Sharma <[email-masked]>
Sent: Wednesday, February 19, 2020 5:01 PM
To: Maxwhryd Ecom <[email-masked]>; Elvis V. Garcia <[email-masked]>
Cc: Max Alkhairmall <[email-masked]>; Seeta Seeta <[email-masked]>; Algaili Ahmed <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Sumon Satish <[email-masked]>
Subject: RE: C&C Delay - 6460087096

Hi,

Can you please check & share POD for 6460087096. This is a C&C order

Regards,
Vinod
+966 -564851785
IP-2056

From: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 19, 2020 2:13 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Max Alkhairmall <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6460087096

Hi Team,

Please response.

Thanks,
Shababe Quamar

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 16, 2020 3:05 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Max Alkhairmall <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6460087096

Dears @Abhilash Kuttalam<mailto:[email-masked]> @Sumon Satish<mailto:[email-masked]> @Vinod Sharma<mailto:[email-masked]>

Please advise delivery status for MXJECOM066750

Mahmoud

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 16, 2020 12:22 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Max Alkhairmall <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 6460087096

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6460087096
Store ID: Max - 60252, Al Khair Mall

Order placed on Jan 8, 2020 and the status is still showing ready to ship. WH has confirmed handing over this order to the store however, we are receiving no response from the store.

Please look into this and assist further. Thank you for your help!

Regards,
Apoorv

________________________________
From: "maxwhryd ecom" <[email-masked]<mailto:[email-masked]>>
To: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Raghu Pillai" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "max alkhairmall" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 19 January, 2020 13:18:49
Subject: RE: LATE CC//6460087096

Dear Team,

Said order we shipped and handed over to store team at 9-Jan-2019.

Thanks
Esaf

From: Inayat Ali <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 19, 2020 10:32 AM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Max Alkhairmall <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: LATE CC//6460087096

External email sender, please take precaution.
Hi Team

The order was placed on 8 Jan and the items are still not available for pick up.

Order id: 6460087096

Please check the order details and share an update.

Looking forward to it.

Thanks
Inayat Ali

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 19 January, 2020 07:52:47
Subject: LATE CC

Hi Team,

Kindly follow up the following late CC order with concerned team.

 Hi Team,

Problem Statement:  What is the issue (Late Shipping) Warehouse
Order Date : Jan 8, 2020
Order ID: 6460087096
Tracking ID: 646008709622999991
Store code : Max60252
Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on 8 Jan and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.
Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018.

Regards,
Algaily

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7C72f259897a94412a183a08d7b2d01f76%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637174479262091597&sdata=rS4iCVT4G8gaOW14relRxYn066aAeGw2JhAcrBCv8%2FQ%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com