Subject: Sadad Transaction issue
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Wed, 19 Feb 2020 04:51:04 -0700 (MST)

Hi Team, 

Could you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, February 19, 2020 3:53:38 PM 
Subject: Re: Sadad Transaction issue 

Hi Team, 

Customer is complaining that the amount has been debited from her SADAD account. However, her order is not processed. 

Sadad transaction id : T100000000000111417 

Customer email id: [email-masked] 

Screenshot attached for your reference shared by customer. 

Thank you for your Help! 

Regards, 
Abhishek Borgaonkar