Subject: RE: Late Collection - "9768689682"
From: Kiranraju Nair <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Sisodia <[email-masked]>, Escalations Dxbteam <[email-masked]>, Vaibhav Ohri <[email-masked]>, Ashish Karini <[email-masked]>
Date: Wed, 19 Feb 2020 10:24:06 +0000

Hi Shakeeb

RVP is picked from the customer today.
RP0131000486.

Regards

Kiran Nair.

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, February 19, 2020 1:48 PM
To: Vaibhav Ohri <[email-masked]>; Kiranraju Nair <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abhishek Sisodia <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Collection - "9768689682"

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern.

Regards
Shakeeb

________________________________
From: "Abhishek Sisodia" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 18 February, 2020 10:28:32
Subject: Late Collection - "9768689682"

Hi Team,

Please see in this case as customer has raised the return request 18 days back but still no collection has happened by the LMG Courier Team.

Problem Statement:  Late Collection

Issue URL : https://landmarkgroupservice.freshdesk.com/a/tickets/460344

Problem Statement:  Late Collection

Order Date : Jan 28, 2020
Order ID:9768689682
Actual Delivery Date : Jan 31, 2020
Return Tracking ID: RP0131000486
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on Jan 31, 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Please escalate this to concerned party and complete the collection process.

Thanks for your assistance.

Regards,
Abhishek Sisodia

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