Subject: RE: (Late Shipping) // 6458687208
From: Mohammad Shababe Quamar <[email-masked]>
To: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Max Alkhairmall <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Otto Vangraan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Raghu Pillai <[email-masked]>, Sree Adhikessavan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 19 Feb 2020 08:51:45 +0000

Hi @Abhilash Kuttalam<mailto:[email-masked]> Please response.

Thanks,
Shababe Quamar

From: Jessie Caparas <[email-masked]>
Sent: Sunday, February 16, 2020 5:07 PM
To: Shakeeb Arsalan <[email-masked]>; Max Alkhairmall <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Raghu Pillai <[email-masked]>; Sree Adhikessavan <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: RE: (Late Shipping) // 6458687208
Importance: High

@Abhilash Kuttalam<mailto:[email-masked]>

This has pending from December 2019.

It has been shipped from the warehouse.

We just need to confirm if the order has been physically received in the store.

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 16, 2020 3:45 PM
To: Max Alkhairmall <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Subject: Re: (Late Shipping) // 6458687208

External email sender, please take precaution.
Hi Team,

Still waiting for your assistance.

Regards

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "max alkhairmall" <[email-masked]<mailto:[email-masked]>>, "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "raghu pillai" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 14 February, 2020 13:32:08
Subject: Re: (Late Shipping) // 6458687208

Hi Team,

Any update?

Regards
Shakeeb
________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "max alkhairmall" <[email-masked]<mailto:[email-masked]>>, "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "raghu pillai" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 12 February, 2020 17:09:10
Subject: Re: (Late Shipping) // 6458687208

Hi Team,

Kindly Assist with the following concern ?

Regards

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "max alkhairmall" <[email-masked]<mailto:[email-masked]>>, "enaam alsraisri" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "raghu pillai" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 4 February, 2020 13:00:28
Subject: (Late Shipping) // 6458687208

Hi Team,

With the reference to order number: 6458687208, customer is chasing us for the order as he placed order on Dec 28, 2019 and till now the order status is READY_TO_SHIPPED under tracking number : 645868720822999991.

Could you please check and let us know whether you have receive the order in the store or not, as customer is constantly chasing us for his order.

Store Details:
Store Code: Max60252
Address : Al Makan Mall, Malgha, Al Khair

Waiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Max Rayhana" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Max Alkhairmall" <[email-masked]<mailto:[email-masked]>>, "enaam alsraisri" <[email-masked]<mailto:[email-masked]>>, "Alghamdi Mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "maxwhryd ecom" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "raghu pillai" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 2, 2020 11:13:27 PM
Subject: RE: (Late Shipping) // 6458687208

Dear Mr. Shakeeb,

I would like to inform you that , the Said order is not related to Max Rayhana mall , the said Order is related to (Max makan Mall Al Khair Riyadh) Store code is 60252, kindly contact to max Makan mall for the order Query, as you can see the Previous Communication on the same in the below trail Mail.

AYAZ KHAN

MAX RAYHANA MALL
FASHION FOR REAL PEOPLE
Mobile: +966 562464354  (EXT NO-7397)
Email: [email-masked]<mailto:[email-masked]>
RAYHANA MALL (ABHA)

[Untitled]

[54E0D2E6]

URL: www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7C8ece471b61914a62bc6008d7b2e11ae2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637174552194179014&sdata=LOMIywgs%2FIvzCBGhgQia9gWkY35o5Vqy%2B0KAA9%2BLDEA%3D&reserved=0>

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 02, 2020 7:23 PM
To: Max Rayhana <[email-masked]<mailto:[email-masked]>>; Max Alkhairmall <[email-masked]<mailto:[email-masked]>>; enaam alsraisri <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>
Subject: Re: (Late Shipping) // 6458687208

External email sender, please take precaution.
Hi Team,

Order Created:28-Dec-2019
Order ID : 6458687208
Tracking ID : 645868720822999991
Assistance required : Kindly if the order is available in the store, contact the customer to collect it the soonest.

Case is pending since long time and it has been raised several times, We need your help to get it resolved.

Regards
Shakeeb

________________________________
From: "Max Rayhana" <[email-masked]<mailto:[email-masked]>>
To: "maxwhryd ecom" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "raghu pillai" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 January, 2020 13:54:35
Subject: RE: (Late Shipping) // 6458687208

Dear Esaf,

That's what I'm Thinking , why I'm getting email on related to this order, we need to take an update from Max Makan Mall..

AYAZ KHAN

MAX RAYHANA MALL
FASHION FOR REAL PEOPLE
Mobile: +966 562464354  (EXT NO-7397)
Email: [email-masked]<mailto:[email-masked]>
RAYHANA MALL (ABHA)

[79E9F518]
[54E0D2E6]

URL: www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7C8ece471b61914a62bc6008d7b2e11ae2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637174552194189005&sdata=r11fCDEOy4Tb76%2BTG5JFb15ppm0TAT5bkKnSXX0GEk0%3D&reserved=0>

From: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 14, 2020 11:14 AM
To: Max Rayhana <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Subject: RE: (Late Shipping) // 6458687208

Dear Ayaz Khan ,

6458687208 order related to 60252 (Max makan Mall Al Khair Riyadh) Order.

Thanks
Esaf
4638
0501277683

From: Max Rayhana
Sent: Tuesday, January 14, 2020 11:02 AM
To: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Subject: RE: (Late Shipping) // 6458687208

Dear Esaf,

Kindly share the Contact Details.

AYAZ KHAN

MAX RAYHANA MALL
FASHION FOR REAL PEOPLE
Mobile: +966 562464354  (EXT NO-7397)
Email: [email-masked]<mailto:[email-masked]>
RAYHANA MALL (ABHA)

[79E9F518]
[54E0D2E6]

URL: www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7C8ece471b61914a62bc6008d7b2e11ae2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637174552194189005&sdata=r11fCDEOy4Tb76%2BTG5JFb15ppm0TAT5bkKnSXX0GEk0%3D&reserved=0>

From: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 14, 2020 11:00 AM
To: Max Rayhana <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Subject: RE: (Late Shipping) // 6458687208

Dear Ayaz Khan ,

6458687208 order related to 60252 store order. PFB , the order details for your reference.

INVOICE_NO
ITEM_ID
ORDER_QTY
CUSTOMER_SERVING_NODE
AWB_NO
DELIVERY_STORE_CODE
SCAN_TO_LOAD_DATE
ORDER_LINE_STATUS
6458687208
161098371
2
2299999
645868720822999000
60252
29-Dec-19
SHIPPED
6458687208
161098365
1
2299999
645868720822999000
60252
29-Dec-19
SHIPPED
6458687208
161877323
1
2299999
645868720822999000
60252
29-Dec-19
SHIPPED
6458687208
161943137
1
2299999
645868720822999000
60252
29-Dec-19
SHIPPED
6458687208
162093099
1
2299999
645868720822999000
60252
29-Dec-19
SHIPPED

Thanks
Esaf

From: Max Rayhana
Sent: Tuesday, January 14, 2020 10:54 AM
To: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Subject: RE: (Late Shipping) // 6458687208

Dear Esaf,

This order is not related to Max Rayhana, this is for Max makan Mall Al Khair Riyadh, and the store code is 60252.

AYAZ KHAN

MAX RAYHANA MALL
FASHION FOR REAL PEOPLE
Mobile: +966 562464354  (EXT NO-7397)
Email: [email-masked]<mailto:[email-masked]>
RAYHANA MALL (ABHA)

[79E9F518]
[54E0D2E6]

URL: www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7C8ece471b61914a62bc6008d7b2e11ae2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637174552194198998&sdata=lCY%2FKfghx63VrXG7X7T8myULpFY%2F0nYFu%2F8DeSfx2pA%3D&reserved=0>

From: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 14, 2020 10:44 AM
To: Max Rayhana <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Subject: RE: (Late Shipping) // 6458687208

Dear Rayhana ,

PFA, the POD for your reference.

Thanks
Esaf

From: Max Rayhana
Sent: Tuesday, January 14, 2020 10:27 AM
To: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>
Subject: RE: (Late Shipping) // 6458687208

Dear Mr. Esaf,

Please Provide the Receiving Documents from the Store Team, on this Order.

AYAZ KHAN

MAX RAYHANA MALL
FASHION FOR REAL PEOPLE
Mobile: +966 562464354  (EXT NO-7397)
Email: [email-masked]<mailto:[email-masked]>
RAYHANA MALL (ABHA)

[79E9F518]
[54E0D2E6]

URL: www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7C8ece471b61914a62bc6008d7b2e11ae2%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637174552194198998&sdata=lCY%2FKfghx63VrXG7X7T8myULpFY%2F0nYFu%2F8DeSfx2pA%3D&reserved=0>

From: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 14, 2020 8:35 AM
To: Inayat Ali <[email-masked]<mailto:[email-masked]>>; Max Rayhana <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>
Subject: RE: (Late Shipping) // 6458687208

Dear Team,

Below said Order we shipped and handed over to store team at 30-Dec-2019.

Thanks
Esaf

From: Inayat Ali [mailto:[email-masked]]
Sent: Monday, January 13, 2020 6:01 PM
To: Max Rayhana <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: (Late Shipping) // 6458687208

External email sender, please take precaution.
Hi Team

The order was placed on 28 Dec and the items are still not available for pick up.

Order id: 6458687208

Please check the order details and share an update.

Looking forward to hear from you soon.

Thanks
Inayat Ali

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 13 January, 2020 18:49:02
Subject: (Late Shipping) // 6458687208

Hi Team,

Problem Statement:  What is the issue (Late Shipping)
Order Date :  Dec 28, 2019
Order ID: 6458687208
Tracking ID: 645868720822999991
Store code: Max60252

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 28 Dec and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018.

Regards,
Shafeeque

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com