Subject: RE: Late shipping/ 6463625049
From: Mohd Imran <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, Sree Adhikessavan <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Date: Tue, 18 Feb 2020 13:57:12 +0000

Hi Shakeeb,

It can be a tech issue for that they have raised the issue to IT and shared the incident number.

Regards
Imran

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, February 18, 2020 5:26 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Asjad Hussain <[email-masked]>; Sree Adhikessavan <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Subject: Re: Late shipping/ 6463625049

External email sender, please take precaution.
Hi Team,

Can you please assist with the following concern.
What does the team mean by the following message : (Said order Not reflecting in system we rise the SR to IT team , Once it clear we will shipped . PFB , the SR no. for your reference.)

SR -- INC0682203
Regards
Shakeeb

________________________________
From: "maxwhryd ecom" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "raghu pillai" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 16 February, 2020 13:34:57
Subject: Late shipping/ 6463625049

Dear Shakeeb,

Said order Not reflecting in system we rise the SR to IT team , Once it clear we will shipped . PFB , the SR no. for your reference.

SR -- INC0682203

Thanks
Esaf

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 14, 2020 4:41 PM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late shipping/ 6463625049

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern.

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 14 February, 2020 18:04:10
Subject: Late shipping/ 6463625049

Hi team,

Problem Statement:  What is the issue (Late Shipping) Warehouse
Order Date : Feb 2, 2020
Order ID: 6463625049
Tracking ID: N/A
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Feb 2, 2020 and till now he has not received the order. As per the hybris the order status is Payment Captured.
kindly do the needful.

Regards,
Asjad

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com