Subject: RE: Cancellation: Case id - 433414 Order Number: 8368671761
From: SRG Awqaf <[email-masked]>
To: Midhun Madhu <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, Seeta Seeta <[email-masked]>, Cpc Awqaf <[email-masked]>
Date: Tue, 18 Feb 2020 13:09:02 +0000

Dear Midun,

Done, attached snapshot for your reference

Thanks with Regards

SAYED

From: Midhun Madhu
Sent: Tuesday, 18 February, 2020 6:55 AM
To: SRG Awqaf <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: RE: Cancellation: Case id - 433414 Order Number: 8368671761

Hi Team,
Good Morning.
Customer wants to cancel this order, kindly mark this as Non Picked item and cancel the order.
Please confirm us once it’s done.

Midhun R Madhu
[A picture containing clipart  Description automatically generated]+965 2228 9509 Ext : 2323
+965 97232105
[A picture containing clipart  Description automatically generated][email-masked]<mailto:[email-masked]>
[A picture containing clipart  Description automatically generated]www.centrepointstores.com<http://www.centrepointstores.com>

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: 17/Feb/2020 8:09 PM
To: Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Cancellation: Case id - 433414 Order Number: 8368671761

External email sender, please take precaution.
Hi Team,

Still waiting for your response

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 12, 2020 2:49:55 PM
Subject: Cancellation: Case id - 433414 Order Number: 8368671761

Hi Midhun,

With the reference to the order number: 8368671761, the order is ready for pickup but customer is asking for cancellation.

So could you please ask the concerned store to mark this order as Not Picked and process the refund.

Store details: Store: Splash21124

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 12, 2020 1:32:45 PM
Subject: Cancellation: Case id - 433414 Order Number: 8368671761

Hi Team,

Kindly assist you to do the RTS and process the refund for the below order.
​
​Problem statement: The customer no longer wish to collect his order.

Case id - 433414
Order Number: 8368671761
Order Created: Jan 28, 2020
Order Delivery Mode: Store pickup
Store: Splash21124
​
Assistance required: Mark the order as Not Picked and process the refund

Regards,
Manish

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