Subject: Re: Fetchr Support \ Ticket #1764506 Updated \ Order Delay - 9767398044
From: Yara Tawakkol Youssef Ehsan <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 18 Feb 2020 05:42:44 +0000 (UTC)

Hi Apoorv,  ​  Hope all is well,  ​   Kindly be noted that the order was delivered successfully, and here's the POD   ​  Check your ticket status at: https://fetchrsupport.freshdesk.com/public/tickets/f45c5920bca7ef5660bc2e5928998a4df94acf54d29dd2d516bb83e15d41d778                       Best Regards,            Yara Tawakol - Client support executive      UAE Phone: +97148018111      KSA Phone: +966114097307 / +966114097301         Website: www.fetchr.us                          
             
              On
              Tue, Feb 18 at  4:26 AM
              ,  Apoorv Joshi <[email-masked]>  wrote:

 Hi Team, 
   
 AWB: 34134964177382 
   
 Kindly confirm if this has been delivered. If so, please share POD with signature/ID proof on priority. 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv 

 
From: "deepak damodaran" <[email-masked]> To: "Apoorv Joshi" <[email-masked]> Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ahmad Daher" <[email-masked]> Sent: Tuesday, February 18, 2020 5:50:13 AM Subject: RE: Order Delay - 9767398044 

 

 
 Hi Apoorv, 
   
 Order has shipped . Below is the Tracking ID. 

  

   

 Thanks & Regards, 
   
 Deepak Damodaran 
 Mob- No +971524307577 
 Tel No: 048164037 

 

From: Apoorv Joshi <[email-masked]>  
Sent: Tuesday, February 18, 2020 4:16 AM 
To: Deepak Damodaran <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ahmad Daher <[email-masked]> 
Subject: Order Delay - 9767398044 

   
 
External email sender, please take precaution.

 
 
 Hi Deepak, 

   

 With reference to the order number: 9767398044 

  
Kindly confirm if this order has been shipped out. If so, please share the tracking number under which it has been shipped out as well as the number of packages handed over to the courier. 

   

 Order pending since Jan 15, 2020 and the value of the order is AED 2518.20 

   

 Thank you for your help! 

   

 Regards, 

 Apoorv 

   

 

 
From:
"Ahmad Daher" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>,
 "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, February 17, 2020 11:37:36 PM 
Subject: Not shipped _ 9767398044

   

 
 Ticket 425060 

 
 
 Hi Team, 

 
 Problem Statement: Late Shipping 

 
 Order Date : Jan 15, 2020 

 
 Order ID: 9767398044 

 Tracking ID: 976739804499990001 

 Assistance Required: Need Urgent Delivery 

 
 Issue Description: Customer placed order on 15 Jan, and till now he has not received the order. As per the hybris the order status is ready to be shipped. 

 
 Customer is chasing us for his order so we request you to expedite the delivery date. 

 
 Regards, 

 Ahmad  

 

 

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