Subject: RE: Order Delay - 6464247341 // 290075234699
From: Usman Aslam Qadri <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Ammar Hasan. Ali" <[email-masked]>, Key Accounts - KSA <[email-masked]>, CS E-Commerce Support <[email-masked]>
Date: Tue, 18 Feb 2020 05:27:11 +0000

Dear Apoorv,

Below message already passed to relevant department to prioritize the delivery process.

Regards.

Usman Aslam Qadri
Key Accounts - KSA
Customer Service Department
SMSA Express Transportation Co. Ltd.
Telephone +966-11-4633999 ext-8019
www.smsaexpress.com<http://www.smsaexpress.com/>
P WE HAVE ONLY ONE MOTHER EARTH...Save a tree. Print only when necessary.

From: Apoorv Joshi [mailto:[email-masked]]
Sent: Tuesday, February 18, 2020 3:58 AM
To: Usman Aslam Qadri; Key Accounts - KSA
Cc: escalations dxbteam; Seeta Seeta; Fauzan Ahmad, Musalman; Shakeeb Arsalan; Ammar Hasan. Ali
Subject: Order Delay - 6464247341

Hi Team,

AWB: 290075234699

Kindly advise the reason for delay in delivery of this order. Please arrange for a delivery with the customer on priority. Customer can be reached on 0535796024.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ammar Hasan. Ali" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 17, 2020 12:30:48 PM
Subject: Late delivery

Hi Team,

Subject : Late delivery

Problem Statement – Late Delivery
Tracking ID – 290075234699
Order ID  --6464247341
Assistance Required – Need urgent delivery
Order placed on : Feb 6, 2020
Please update us about the delay in delivery and arrange a delivery ASAP.

Regards,
Ammar Hasan.