Subject: RE: Refund issue _ 6459072903
From: Malik Ismail <[email-masked]>
To: Seeta Seeta <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>, Ahmad Daher <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 18 Feb 2020 04:28:01 +0000

Hi Seeta,

Refund processed.

From: Seeta Seeta <[email-masked]>
Sent: Monday, February 17, 2020 6:55 PM
To: Sagaya Suresh Kumar <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>; Ahmad Daher <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Refund issue _ 6459072903

External email sender, please take precaution.
Hi Team,

Still waiting for your update.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Sagaya Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 1, 2020 3:18:58 AM
Subject: Re: Refund issue _ 6459072903

Hi Team,

With reference to order# 6459072903
Tracking ID:45060280020
Order Date: 31-Dec-2019

Customer reporting that he has not received on item (161773907 - - Metallic 3-Tier Bath Shelf - 31x26x67 cms), However we have asked Aramex team and they update us that the reaming item has been returned to warehouse under AWB: 41600464404. Can you please check and update us to process refund for customer as customer chasing us for that.

Regards,
Fauzan

________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 31 January, 2020 18:42:29
Subject: Refund issue _ 6459072903

Dear Team

Our partner courier has return the shipment under the Tracking No. 41600464404 to WH, it has not delivered to customer, so we need approval from WH in order to create RMA and raise  it to Jira for refund ,

#407163
Dear Team

Problem Statement – Refund issue
Order ID – 6459072903
Return tracking Number : 41600464404
RMA :  ?
 item ID : 161773907

partner courier have informed us that the item has been returned back
Kindly confirm us have you received any item under the Tracking No.41600464404 ,

Kindly check and revert so we will be able to create RMA

Regards
Ahmad

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