Subject: damaged item delivered // 6458809737
From: Abdel Moneim <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 17 Feb 2020 18:16:20 -0700 (MST)

Hi Team 

Problem Statement: damaged item delivered 
Order Date: 29-Dec-2019 
Order ID: 6458809737 
Tracking ID: 00000080015583318 
Delivery Date: 03/01/20 
Assistance Required: replacement 

Issue Description: The customer emailed us informing that she placed an order for (154563094 - - Kit For Kids Dual-Core Ventiflow Mattress) and she received it damager. The customer also shared with us the picture of the item which they received so we request you to look into this concern and help us to resolve the case on ASAP. 

Regards, 
Abdel moneim.