Subject: WWD Return - 6464769295
From: Apoorv Joshi <[email-masked]>
To: [email-masked], IranBudhathoki <[email-masked]>
Cc: sachin maheshwari <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 17 Feb 2020 18:05:02 -0700 (MST)

Hi Team, 

With reference to the order number: 6464769295 
Item ID: 162124512 - - Joie Tourist Baby Stroller 

Customer is complaining that she does not like the item and it is unsafe for her baby. The item is still in unused and packed condition. Kindly arrange for a collection with the customer. 

Thank you for your help! 

Regards, 
Apoorv 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, February 17, 2020 7:46:22 AM 
Subject: WWD item is not like expected// 6464769295 

​ ​ 
Hi Team, 

Problem Statement: ​ WWD item is not like expected, 

Order Date: 09-Feb-2020 

Order ID: 6464769295 
Tracking ID: 00000080006257934 
Item id 162124512 , 
Delivery Date; Feb 12, 2020 
Assistance Required: Need to approval for return and refund, 

Issue Description: The customer is complaining that the item is not like was expected and was written in the description, and not safe for the baby, 
​The item is not used, kindly assist us ASAP, 

Thanks & Regards, 
Syed Ataullah