Subject: Re: Callback to be arranged
From: Apoorv Joshi <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Mon, 17 Feb 2020 17:45:36 -0700 (MST)

Hi Abhishek, 

Please take a look at Ticket: 455989, collection has already been arranged for a return for a refund for this order. Our team has already contacted the customer from this number: 0543097511 to arrange a collection. Please inform the same to the customer accordingly and tell them the collection will be done shortly, close the case. 

Regards, 
Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, February 17, 2020 5:46:47 PM 
Subject: Re: Callback to be arranged 

Hi Team, 

This is regarding Order number 9762173090 Joie aire twin baby stroller which is bought in November by the customer. Now the customer wants to exchange this product to a stroller with attached car seat. 

We have push-back the customer that an exchange or return cannot be done as it has passed the return timeline. Now customer again emailed us requesting a callback. 

Kindly arrange a call back for the customer on her number +971565250260. 

Thank you for your Help! 

Regards, 
Abhishek Borgaonkar