Subject: Re: refund not processed/6458529260
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: asjad hussain <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 17 Feb 2020 07:40:06 -0700 (MST)

Hi Asjad, 

Kindly note that whenever you escalating any issue to us so please share the all details like RMA and AWB and ticket no. etc. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 16 February, 2020 12:50:27 
Subject: refund not processed/6458529260 

Hi team, 

with reference to order number: 6458529260 

The customer returned three items and the same have been received at our warehouse but refund has not been initiated till now and the customer is chasing us constantly. 
kindly help us in solving this ticket asap because we have escalated to JIRA for processing the refund but got no solution. 

Regards 
Asjad