Subject: Re: Automatic reply: C&C Issue - 6450014687
From: Seeta Seeta <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Manager Dome <[email-masked]>, Naseem Siddiqi <[email-masked]>, anwar abdullah <[email-masked]>, Dome Splash <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 17 Feb 2020 04:57:49 -0700 (MST)

Hi Imran, 

We steel waiting for update ,the customer is chasing us for his refund 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohd Imran" <[email-masked]> 
To: "Manager Dome" <[email-masked]>, "Naseem Siddiqi" <[email-masked]> 
Cc: "anwar abdullah" <[email-masked]>, "Dome Splash" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, February 16, 2020 9:20:22 PM 
Subject: RE: Automatic reply: C&C Issue - 6450014687 

Hi [ mailto:[email-masked] | 
@Manager Dome ] , 

Please confirm if the shipment is picked by customer share the POD. 

In case not picked please proceed with refund. 

Regards 

Imran 

From: Apoorv Joshi <[email-masked]> 
Sent: Sunday, February 16, 2020 7:30 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Anwar Abdullah <[email-masked]>; Dome Splash <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: Automatic reply: C&C Issue - 6450014687 

External email sender, please take precaution. 

Hi Team, 

Kindly assist in closing the below case. Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "dome splash" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Anwar Abdullah" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 15 February, 2020 10:03:54 
Subject: Re: Automatic reply: C&C Issue - 6450014687 

Dear Manager, 

With reference to the order number: [ callto:6450014687 | 6450014687 ] 

Kindly confirm if this order is still at the store or has it already been picked up? If at the store, please proceed with RTS, customer no longer wants this order. If already picked up, please share POD for the same as the customer is reporting he has not picked this order up. 

Please do the needful on an urgent basis. Thank you for your help! 

Regards, 

Apoorv 

From: "Qazi Mohammed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, February 14, 2020 1:17:15 PM 
Subject: Automatic reply: C&C Issue - 6450014687 

I am on leave, please reach out below folks in my absence 

1: Click & collect stores & Customers issues / Returns and finance queries. 

Anwar Abdullah ( [ mailto:[email-masked] | [email-masked] ] ) 

Arnel Navor [ mailto:[email-masked] | [email-masked] ] 

2: Order received physically but not available in Sahla receive tab. 

Create an incident and share with ( [ mailto:[email-masked] | [email-masked] ] ) 

3: SVI issues. 

Vishu Jain ( [ mailto:[email-masked] | [email-masked] ] ) 

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