Subject: Re: Fetchr Support \ Ticket #1763302 Updated \ Late delivery /// 6463317391
From: Mahmoud Nabil abdelaziz <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 17 Feb 2020 09:09:11 +0000 (UTC)

Hi Seeta,  The order has been scheduled blindly on 02/18/2020               Best Regards,                Mahmoud Nabil - Client Support Coordinator     Website: www.fetchr.us       
             
              On
              Mon, Feb 17 at 10:20 AM
              ,  Mahmoud Nabil abdelaziz <[email-masked]>  wrote:

 Hi Seeta,  Please note the below 
   
 3413373091147 delivered on 02/09/2020

 3410358882082 will be scheduled blindly on the same location  

   

 Best Regards, 

  

     

Mahmoud Nabil - Client Support Coordinator

   Website: www.fetchr.us

 

 

              On
              Mon, Feb 17 at  9:58 AM
              ,  Seeta Seeta <[email-masked]>  wrote:
               
 Hi Team, 
   
 With the reference to tracking numbers: 3410358882082,3413373091147 the order was shipped on 2/2/2020. however, the order didn't reach to customer yet. 
   
 So could you please check the above tracking number and let us know when exactly the order will be delivered to the customer. 
   
 Waiting for your response. 

   
 Thanks & Regards, Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> Sent: Monday, February 17, 2020 3:53:19 AM Subject: Late delivery /// 6463317391 

  
 Hi Team, 
  Ticket number: 450294 
 Problem Statement: Late delivery 
 Order Date : Jan 31, 2020 
 Order ID: 6463317391 
 Tracking ID: 3410358882082 
 Assistance Required: Need urgent delivery 
  Issue Description: The order was shipped from our side on 2 Feb, 2020 but still not delivered to customer. 
  We have already escalated this case to courier team. However, we did not get any response. 
  Kindly check and arrange the delivery of the order on priority. 
  Thank you for your help! 
  Regards, 
 Shivani