Subject: Late delivery /// 6463317391
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Shivani Rani <[email-masked]>
Date: Sun, 16 Feb 2020 22:58:37 -0700 (MST)

Hi Team, 

With the reference to tracking numbers: 3410358882082,3413373091147 the order was shipped on 2/2/2020. however, the order didn't reach to customer yet. 

So could you please check the above tracking number and let us know when exactly the order will be delivered to the customer. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, February 17, 2020 3:53:19 AM 
Subject: Late delivery /// 6463317391 

Hi Team, 

Ticket number: 450294 
Problem Statement: Late delivery 
Order Date : Jan 31, 2020 
Order ID: 6463317391 
Tracking ID: 3410358882082 
Assistance Required: Need urgent delivery 

Issue Description: The order was shipped from our side on 2 Feb, 2020 but still not delivered to customer. 

We have already escalated this case to courier team. However, we did not get any response. 

Kindly check and arrange the delivery of the order on priority. 

Thank you for your help! 

Regards, 
Shivani