Subject: RE: Prize Voucher 5g Gold
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Sisodia <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 17 Feb 2020 05:51:00 +0000

Hi Reddy,

Can you please advise who we can verify the below concern?

From: Seeta Seeta <[email-masked]>
Sent: Monday, February 17, 2020 9:28 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abhishek Sisodia <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Prize Voucher 5g Gold

External email sender, please take precaution.
Hi Team,

Could you please help us in the below case?

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abhishek Sisodia" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 17, 2020 10:39:56 AM
Subject: Prize Voucher 5g Gold

Hi Team,

Please see in this case as, A customer has contacted us via Chat and claimed that she has got call from Landmark Kuwait [22289505] on Thursday i.e. 13 Feb, 2020

According to the caller who was from Kuwait CentrePoint, customer has won 5g in Shukran Draw and she would be get a mail attached with the prize voucher and details moving forward but she did not get any such mail.

Upon checking, customer has no order with us under email ID [email-masked]<mailto:[email-masked]> but has Shukran account linked on 13 Nov, 2019 with Loyalty Card No. 1400000111421996.

Customer Name : Sara Rateb Salem
Customer Email ID : [email-masked]<mailto:[email-masked]>

So I would request you to put some light on the matter.

Thanks for your assistance.

Regards,
Abhishek Sisodia

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com