Subject: Prize Voucher 5g Gold
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 16 Feb 2020 22:09:56 -0700 (MST)

Hi Team, 

Please see in this case as, A customer has contacted us via Chat and claimed that she has got call from Landmark Kuwait [ 22289505 ] on Thursday i.e. 13 Feb, 2020 

According to the caller who was from Kuwait CentrePoint, customer has won 5g in Shukran Draw and she would be get a mail attached with the prize voucher and details moving forward but she did not get any such mail. 

Upon checking, customer has no order with us under email ID [email-masked] but has Shukran account linked on 13 Nov, 2019 with Loyalty Card No. 1400000111421996. 

Customer Name : Sara Rateb Salem 
Customer Email ID : [email-masked] 

So I would request you to put some light on the matter. 

Thanks for your assistance. 

Regards, 
Abhishek Sisodia