Subject: RE: Return Issue - 6456586046
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 16 Feb 2020 14:49:02 +0000

Please process manual refund.

Shipment is already delivered to warehouse.

Share the below screenshot on JIRA.

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, February 16, 2020 6:43 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ahmad Daher <[email-masked]>
Subject: Return Issue - 6456586046

External email sender, please take precaution.
Hi team,

Kindly assist in closing the below case. We are not receiving a response from conloc to confirm if they have received the returned items.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 16 February, 2020 16:46:52
Subject: Refund issue _ 6456586046

Ticket 445892

Dear All

There is no response , please check and do the needful

Problem Statement: Refund Not Processed
Order Date : Dec 12, 2019
Order ID: 6456586046
Return Tracking ID: 34192624308408
RMA: 23156973

Issue Description: As per Fetcher website the order has been returned to shipper on 07 jan 2020 and till now the status on Hybris is Submitted to WH
This case has been pending for long time, please check and revert

Regards,
Ahmad

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