Subject: RE: WWD Damaged item delivered/ 6454701729
From: EcomRDC babyshop5 <[email-masked]>
To: Sachin Maheshwari <[email-masked]>, Shakeeb Arsalan <[email-masked]>, IranBudhathoki <[email-masked]>, Bsj Nf <[email-masked]>, Navaz Nt <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Mohammed Shoukath <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Sun, 16 Feb 2020 14:33:29 +0000

Dear Sir,

The subject order not belongs to RYD. Customer address showing in MADINAH Under Jeddah.

Thanks & regards,

Akram Shaik
Babyshop Nursery Warehouse GDMS operations
Ext: 3635 , Mobile: +966 530548756
Email: [email-masked]
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

From: Sachin Maheshwari
Sent: Sunday, February 16, 2020 5:24 PM
To: Shakeeb Arsalan; IranBudhathoki; Bsj Nf; Navaz Nt; EcomRDC babyshop5
Cc: Seeta Seeta; Fauzan Ahmad, Musalman; Apoorv Joshi; Asjad Hussain; Escalations Dxbteam; Sagaya Suresh Kumar
Subject: RE: WWD Damaged item delivered/ 6454701729

Hi @EcomRDC babyshop5<mailto:[email-masked]>, Akram,

Can you please check on below & arrange for Return Collection of this item.

Regards
Sachin
04-5175412

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 14, 2020 2:51 PM
To: IranBudhathoki <[email-masked]<mailto:[email-masked]>>; Bsj Nf <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: WWD Damaged item delivered/ 6454701729

External email sender, please take precaution.

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 14 February, 2020 11:11:00
Subject: WWD Damaged item delivered/ 6454701729

Hi team,

WWD DAMAGED ITEM

Problem Statement: BABYSHOP TEAM

Order Date : Nov 29, 2019

Order ID: 6454701729
Tracking ID: 34182012006526
Item id:    160306739 - - Juniors Foldable Baby Buggy
The first reported by customer on: Sat, 18 Jan 2020 at 6:07 AM

Assistance Required: Damaged Item Received

Issue Description: Customer emailed us informing that he received the item but the item which they received is damaged, customer also provided us the picture of damaged item.

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

we have escalated to the warehouse many times but got no solution.

Regards,
Asjad

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