Subject: Late delivery - 6463181041
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, [email-masked]
Date: Sun, 16 Feb 2020 07:30:10 -0700 (MST)

Hi Team, 

AWB: FP01301000858 

Kindly advise why this is not getting delivered. There is no delivery attempt since Feb 10, 2020 on this. Please let us know on priority so we can confirm with customer if more details are required. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 16 February, 2020 13:11:53 
Subject: Late delivery//6463181041 

Hi, 

With reference to order number: 6463181041, the order was shipped from our side on 1/30/20 under 2 consignment but till now one consignment has not been delivered to the customer. 

Order Date : 17 Oct 2019 
Tracking ID: FP01301000858 

We have escalated this to the courier team several times, however no action has been taken and customer is contacting us on regular basis. 

Kindly look into the issue and do the needful. 

Regards, 
Nitesh