Subject: RE: Issue with order 6460489454
From: Malik Ismail <[email-masked]>
To: ksalmglogistics Rydconloc <[email-masked]>, Seeta Seeta <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Olm Riyadh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Ahmad Daher <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Saad Alonaizi <[email-masked]>
Date: Sun, 16 Feb 2020 06:25:24 +0000

Hi @Olm Riyadh<mailto:[email-masked]>,

Customer claiming didn’t receive and raised complaint through COC.

Please share POD.

Regards,
Malik Ismail
From: ksalmglogistics Rydconloc <[email-masked]>
Sent: Thursday, February 13, 2020 3:47 PM
To: Seeta Seeta <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Ahmad Daher <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Issue with order 6460489454

Dear shiva – please update this issue …

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: 12 February, 2020 4:08 PM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ahmad Daher <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Issue with order 6460489454
Importance: High

External email sender, please take precaution.
Hi Team,

With the reference to the order number: 6460489454, as per the hybris the order is already delivered to customer on 10 Feb under tracking number: FP01111000744.

However, customer is still claiming that she has not received the order. So we request you to send us the POD.

Waiting for your response.

Thanks & Regards,
Seeta Kunwar
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